01
UX audits and experience reviews
Find friction before it becomes a bigger problem
We review your website or product to uncover usability issues, unclear flows, weak conversion points, and gaps in structure or interaction design.
UX consulting for smarter product decisions
Transform your digital landscape with user experience consulting company. We blend user research, UX audits, strategic planning, and expert evaluations into actionable insights. You’ll be ready to offer engaging, user-focused designs that drive your business further.
Trusted by teams that want clearer UX priorities, stronger digital experiences, and decisions backed by real insight.
Why teams bring in UX consulting support
See where users struggle
We help you spot friction in navigation, key journeys, content structure, and interface patterns before those issues keep hurting engagement or conversion.
Turn insight into a clear plan
A good UX review should not end in vague ideas. We turn findings into practical recommendations, priorities, and next steps your team can actually use.
Reduce guesswork and redesign risk
With research, evaluation, and expert guidance, your team can make more confident decisions before investing in bigger design or development work.
Matt Edmund
Co-Founder of Steadynamic
They’re more than just a company you happen to work with. Being collaborative, flexible, well-skilled, and solution-oriented, they’re an ideal partner to engage with.
Kyle Yeager
Digital Director at Beuta
Naturaily impressed us with their approach to user-centric design and practical e-commerce solutions. They improved our website's UX, making it look good and work well for bulk purchases.
Polina Medvedieva
SEO Manager at n8n
The great thing is that the Naturaily team brings valuable proactive insights, thoughts, and suggestions to the table. They grasp even the most nuanced details of our requirements.
Services
UX consulting services built around insight, clarity, and action
Whether you need a focused UX audit, broader strategy support, or expert help validating a redesign direction, we help you make better decisions with less guesswork.
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User research
Understand what users need and what gets in their way
We gather and interpret user insights so your team can make decisions based on real behavior, expectations, and pain points rather than internal assumptions.
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UX strategy and roadmap development
Turn findings into a practical direction
We connect research and evaluation with business goals, then help define priorities, opportunities, and the next steps for improving the experience over time.
04
Usability testing and expert evaluations
Validate what works and where users get stuck
We assess the experience through structured testing and expert review to identify what needs improvement before launch or redesign.
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Information architecture and user journey guidance
Make content, screens, and flows easier to navigate
We help shape clearer structure, stronger hierarchy, and smoother journeys so users can move through the experience with less effort.
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UX workshops and consulting support
Align stakeholders and make faster, better decisions
From workshops to ongoing advisory support, we help teams clarify priorities, reduce uncertainty, and move forward with more confidence.
Find friction before it becomes a bigger problem
We review your website or product to uncover usability issues, unclear flows, weak conversion points, and gaps in structure or interaction design.
Need clarity before your next redesign or product decision?
If your team knows something is not working but is not sure what to fix first, we’ll help you identify the real issues and shape a practical path forward.
How we work
How we approach UX consulting
Step
01
What we do
Discovery and business context
We learn about your goals, users, current setup, and the challenges your team is trying to solve.
What you get
A shared understanding of the problem, priorities, and what success should look like.
Step
02
What we do
Research and UX evaluation
We review journeys, structure, usability, and user behavior to identify friction points and opportunities.
What you get
A clear picture of what is helping users, what is blocking them, and where improvement matters most.
Step
03
What we do
Recommendations and roadmap
We turn findings into clear priorities, practical recommendations, and a plan your team can act on.
What you get
A focused roadmap for UX improvements, redesign work, or further validation.
Step
04
What we do
Validation and support
If needed, we help test ideas, refine direction, and support design or implementation decisions.
What you get
More confidence in the changes you make and less risk in the work that follows.
Step
What we do
What you get
Step
01
What we do
Discovery and business context
We learn about your goals, users, current setup, and the challenges your team is trying to solve.
What you get
A shared understanding of the problem, priorities, and what success should look like.
Step
02
What we do
Research and UX evaluation
We review journeys, structure, usability, and user behavior to identify friction points and opportunities.
What you get
A clear picture of what is helping users, what is blocking them, and where improvement matters most.
Step
03
What we do
Recommendations and roadmap
We turn findings into clear priorities, practical recommendations, and a plan your team can act on.
What you get
A focused roadmap for UX improvements, redesign work, or further validation.
Step
04
What we do
Validation and support
If needed, we help test ideas, refine direction, and support design or implementation decisions.
What you get
More confidence in the changes you make and less risk in the work that follows.
Tools and methods we use in UX consulting
We use research, prototyping, collaboration, and testing tools to make UX work easier to review, validate, and apply in practice. The goal is not to impress with tools, but to help your team make smarter decisions faster.
Already using specific tools or working with an internal design team? We can adapt to that.
See how our UX thinking helped teams improve digital experiences
FGS Global
PR Agency
A more scalable digital presence with clearer content operations
We helped shape a faster, more flexible website experience that supported brand consistency and made large-scale content management easier.
5/5
Clutch review
Custom
search engine
1500+
content items migrated
n8n
Workflow Automation SaaS
A scalable experience built to support rapid content and SEO growth
We contributed to a clearer, high-performing website foundation that supported large-scale content generation and stronger organic visibility.
5/5
Clutch review
300k
API-driven dynamic pages generated
900%
More Top 10 keywords in 1 year
Dajemy Słowo
Marketing Agency
A more user-friendly digital presence after migration
We helped support a move toward a faster, more modern website experience designed to feel clearer, smoother, and more future-ready.
5/5
Clutch review
0
Attacks since deployed
0.5 s
First Contentful Paint
Etno Cafe
Gastronomy B2C & B2B
A website that became easier to navigate and easier to manage
We helped improve the digital experience so the team could update content faster and users could engage with the brand more easily.
5/5
Clutch review
100
SEO (Lighthouse)
0.6 s
First Contentful Paint
Urban
Wellness SaaS
More control for marketing and a clearer web experience
We helped improve the site structure and UX direction while giving the team more autonomy and supporting better performance.
96
Performance (Lighthouse)
100%
Web devs’ time saved
Total
Flexibility & scalability
Best IT
Digital Consultancy Agency
Website migration to Jamstack with Next.js and Storyblok Headless CMS
Best IT aimed to showcase their digital expertise through a state-of-the-art website. To do so, we implemented a headless CMS for superior content and website management.
5/5
Clutch review
70
Fully customizable components
0.9 s
Time to Interactive
BGL
Housing Cooperative
A modernized website with better usability and accessibility foundations
We supported a redesign direction that improved clarity, speed, and ease of use while giving the team better control over updates.
5/5
Clutch review
100
SEO (Lighthouse)
95
Accessibility (Lighthouse)
Why Naturaily
Why clients choose Naturaily for UX consulting
Business goals stay in focus
We connect UX work to the outcomes that matter most: clearer journeys, better conversion support, stronger trust, and easier day-to-day use.
Insight before assumptions
We use research, audits, and evaluation to make recommendations more grounded and more useful.
Clear advice you can act on
Our goal is not to hand over vague observations. We give teams practical direction they can use right away.
Easy collaboration with internal teams
We work well with product, marketing, design, and development teams, helping everyone stay aligned on what should happen next.
Support beyond the audit
We can stay involved to validate solutions, support redesign work, and help your team implement improvements with confidence.
Friendly, honest partnership
We keep communication clear, realistic, and human, so working together feels productive rather than heavy.
Clients say we’re proactive, practical, and easy to work with
Our clients value both the quality of the insight and the way we collaborate. They come to us for clear thinking, strong digital experience knowledge, and support that helps them make better decisions.
David Campbell
Managing Director at FGS Global
A team of high-caliber talent & modern tech expert knowledge. With their help, any website project is much easier, better, and faster.
Elsa Favario
Marketing Director at Urban
I would highly recommend Naturaily for their commitment to delivering a good product. They demonstrated a strong ability to push for answers that allowed us to fine-tune the CMS to meet our specific needs.
Zuzanna Zapolska
Head of Digital & E-Commerce at Etno Cafe
Our new website is fast, safe, easy-to-navigate, user-friendly, and well-performing. Naturaily managed to fulfill our vision with creativity and a problem-solving approach.
Stephanie Caponi
E-Commerce Manager at Bronson Labs
The team constantly demonstrated their willingness to help and do more. It’s a huge asset. What’s more, they’re able to easily adjust their workstyles so it comes with an added value.
Joachim von Gerlach
Key Account Manager at Wunderdog
Naturaily proved to be a perfect fit for us, always delivering on time. They value teamwork, transparency, and responsibility, so working together was a pleasing experience.
Cory Cummings
CEO & Co-Founder of Pack Digital
Naturaily have a strong understanding of the e-commerce world. They make sure that we make the right decisions by offering their expertise.
Helmut Juskewycz
CEO & Founder of Lingohub
Naturaily fix any problems quickly. Their developers have helped ours to learn different styles of development, and they’ve accelerated the rate at which we can ship our product.
Marta Lesiewska
Founder at Inspired
I felt that Naturaily really cared about creating the website in the best possible way, taking into account time and budget. I appreciate people who can convince me to implement optimal solutions.
Timothy Ross
Managing Director at Orisono
I enjoyed working with Naturaily a lot. I was especially happy with their work ethic, including their dedication to the project in order to meet certain deadlines.
Soheil Dabestani
CEO & Co-Founder of Diffia
We're particularly happy with how easy they are to work with and how solid their deliveries are. No fuss and great communications.
Marcin Pendziwiatr
Marketing Manager at Vazco
The vibe between our teams was fantastic – it was a pleasure to work with their specialists. They acted with determination to support us and achieve a positive outcome.
Ardit Veliu
Marketing Director at Expert Institute
Naturaily shines with its skillful development team which can build outstanding websites. They present a huge dedication to making web development with quality in mind.
Ready to understand what is holding your UX back?
Tell us where users drop off, where your team feels stuck, or what you are planning next. We’ll help you identify the right UX priorities and shape a path forward.
FAQ
UX consulting FAQ
It usually includes UX audits, user research, usability testing, expert evaluations, journey reviews, and practical recommendations for improving the experience.
It makes sense when users struggle with key tasks, conversion paths feel weak, a redesign is coming up, or your team needs clearer direction before making bigger decisions.
Yes. It is often most valuable before redesign work starts because it helps identify what is actually wrong, what users need, and what should be prioritized.
Both. We support websites, SaaS platforms, ecommerce experiences, and digital products that need clearer structure and better usability.
Yes. The goal is to leave you with clear priorities, practical insights, and a roadmap your team can act on.
Yes. We can support validation, redesign work, UX/UI design, and implementation guidance after the initial consulting phase.
Learn more about UX audits, user journeys, and redesign strategy
Still comparing options? Explore our practical resources on UX reviews, usability, redesign planning, and digital experience improvement.
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